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Handbook of strategic e-business management in SearchWorks catalog
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Handbook of Strategic e-Business Management | Ebook - Ellibs
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Jan Breitsohl, Marwan Khammash, Gareth Griffiths Developing and Validating a Multi-Criteria Model to Evaluate Mobile Service Quality › book › handbook-of-strategic-...
Congruency, Expectations and Consumer Behavior in Digital ...
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Breitsohl, Jan, Marwan Khammash, and Gareth Griffiths (2010), “E‐business complaint management: perceptions and perspectives of online credibility,” Journal ...
Handbook of Strategic e-Business Management | E-kirja | Ellibs...
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Ellibs E-kirjakauppa - E-kirja: Handbook of Strategic e-Business Management - Tekijä: Martínez-López, Francisco J. - Hinta: 236,75€
Handbook of Strategic e-Business Management
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907 Jan Breitsohl, Marwan Khammash and Gareth Griffiths Developing and Validating a Multi-Criteria Model to Evaluate Mobile Service Quality .
Open Voice or Private Message? The Hidden Tug-of-War on ...
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by S He · · Cited by 8 — [5] Breitsohl, Jan, Marwan Khammash, and Gareth Griffiths. "Online complaint communication strategy: an integrated management framework for e-businesses. › bitstream
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The online version of International Journal of Information Management at ScienceDirect.com, the world's leading platform for high quality peer-reviewed...
Online Complaint Communication Strategy: An Integrated Management...
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The purpose of this chapter is to provide a holistic framework of contemporary complaint communication management on the Internet. Specifically, a model for...
Handbook of strategic e-business management (eBook,
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Online Complaint Communication Strategy: An Integrated Management Framework for e-Businesses / Jan Breitsohl, Marwan Khammash and Gareth Griffiths --
Journal of Enterprise Information Management - Volume 23, Issue
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Jan Breitsohl, Marwan Khammash, Gareth Griffiths. The purpose of this paper is to investigate public online consumer complaint responses from three different ...
All web results to the name "Marwan Khammash"
E‐complaining: a content analysis of an Internet complaint forum
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by LJ Harrison-Walker · Cited by 509 — Jan Breitsohl, Marwan Khammash, Gareth Griffiths, (2010),"E-business complaint management: perceptions and perspectives of online credibility", ... › isi
IADIS International Conference WWW/Internet StudyLib
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... REVIEWS IN ON-LINE OPINION PLATFORMS: A QUANTITATIVE STUDY FROM THE UK MARKET (F177) Marwan Khammash INTELLECTUAL CAPITAL AND PROJECT MANAGEMENT SYSTEM ... › Business › Management
The Effects of Proactive Versus Reactive Webcare ...
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by G Van Noort · · Cited by 630 — Breitsohl, Jan, Marwan Khammash, and Gareths Griffiths (2010), “E-Business. Complaint Management: Perceptions and Perspectives of Online ... › pdf › j.intmar
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