MUHAMMAD HARIS NASEEM
E-mail: harisvtec@yahoo.com
mohd.harris@hotmail.com
Mobile: 0323-3715262
OBJECTIVE
Seeking a challenging position in a progressive organization with an aim to contribute positively towards the objectives of the organization to the best of my capabilities and to develop my professional skills.
PROFILE
Banking and customer services expertise with 7 years of related experience. Expertise in customer services, supervising staff, Handling key customers and helping with their queries with utmost Accuracy. Dealing with cosmopolitan customers and resolving their queries.
CAREER PROGRESSION & RESPONSIBILITIES
Presently working in Barclays Bank PLC –Pakistan as “Senior Mortgage & operation Officer” Home Finance.
§ Coordinating with different Government departments in finalizing Home mortgage of customers.
§ Dealing with appraisal companies to access property value, public accountants to access customer’s income, lawyers to take legal opinion on properties.
Worked in Bank Alfalah Limited as a “Consumer Banking Officer” in different departments from May 2007 to July 2008.
§ Process of error free inward and outward clearing cheques
§ Process Originating of I.B.C.A. against inward bills for collection
§ Carefully scrutiny of Account opening form and documents as per BAL policies
§ Ensure proper completion of account opening documents and formalities with special emphasis on KYC policies and ensuring true identity of new customer by obtaining identification documents and verifying them with their originals.
§ Processing online request of customers and recovering their charges.
§ Ensure proper and error free completion of customer ATM claim form & follow up.
§ Meeting the branch deposit targets.
Worked in a car Showroom as a Manager in U.A.E (Sharjah) dealing in new and used cars Al Tuba Motors from August 2001 to November 2006.
§ Manager of car showroom looking after all the Accounts, Purchasing, selling etc
Worked as trainee and gradually promoted as an officer in the different levels in the Bank of Sharjah, U.A.E from 1996 to August 2001.
§ Ensure quality service deliverance
§ Effectively managing the unit to meet the service turnaround of time.
§ Proactively involved with the seniors to minimize the customer complains issues related to the dept.
§ Responsibilities for handling the entire audit related compliances for the dept. coordinating with the auditor for their yearly supervision.
§ Maintaining all required record of the dept.
§ Incharge for the cheques clearing dept and responsible for the automated cheques clearing thru Dubai Central Bank
§ Incharge for ATM and Balancing the SWITCH service of the Bank and Reconciling Daily ATM Report.
Worked Part time as an accountant in a leading marble factory in Sharjah U.A.E on peach tree and Tally 3.0 and finalizing their accounts from 1999 to 2001.
EDUCATION
Bachelor of Commerce
Intermediate in Commerce
All Initial Studies in English Medium School in the U.A.E. (British Curriculum)
COMPUTER SKILLS
MS Office (Word, Excel & PowerPoint), Internet and E-mail applications.
PROFESSIONAL TRAINING
One day training on “KYC & Anti Money Laundering Measures “
One day training on “ ZAKAT”
LANGUAGES
Fluent Spoken and written English (with accent)
Fluent Spoken Arabic (with accent)
Fluent spoken Urdu
PERSONAL DETAILS
Father’s Name : M.A.N Zaffar
Nationality : Pakistani National
Date of Birth : 11 August 1975
Marital Status : Married
INTEREST AND HOBBIES
Played inter School & Inter Bank Cricket Tournaments in Sharjah (U.A.E.)
Played inter School Football Tournaments in Sharjah (U.A.E.)
Played inter School Athletic Shot Put in Dubai (U.A.E.)
Inter Emirates Car Track & Desert Racing in U.A.E.
REFERENCE
Furnished upon request
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