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Guardian: NDIA denies Cate Blanchett-voiced 'Nadia' virtual assistant is in...
Project to help NDIS participants was reported to have stalled after anxiety over the Centrelink robo-debt scandal and census IT failure
More than 42 million calls to Centrelink receive engaged signal,...
www.abc.net.au
If you've tried to call Centrelink this year only to encounter a busy signal, you're definitely not alone. In the first 10 months of this financial year, just...
Artificial intelligence transforms even the most human services –...
news.microsoft.com
Artificial intelligence transforms even the most human services Gary Sterrenberg, chief information officer of the Department of Human Services, said that the department needed to transform in order to remain relevant for the citizens it serves, improve its responsiveness and break free of the traditional 9-5, Monday to Friday shackles of ...
DHS's $474 million Telstra deal didn't improve Centrelink service
www.theage.com.au
Three years ago, senior public servants promised a half-billion-dollar deal with Telstra would deliver shorter waiting times for Centrelink's phone lines.
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