News
Abrupt GP receptionists are suspected of filling up A&E | News | The...
www.thetimes.co.uk
Elizabeth Stokoe, of Loughborough University, who led the research, highlighted the number of calls when patients asked for an appointment ...
Researcher reveals the power of a single word in mediation - Lawyers...
www.lawyersweekly.com.au
The outcome of a conversation between a mediator and a potential client can reverse completely if mediators make the tiniest tweak in their language, according...
Guardian: Elizabeth Stokoe: 'We all talk, but we don't really know how ...
Elizabeth Stokoe is a professor of social interaction at Loughborough University. She studies conversation, often working with organisations such as the police or the NHS to improve interaction with users.
Elizabeth Stokoe Talk on March School of Communication and...
www.scils.rutgers.edu
School of Communication and Information, Rutgers University
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